Return & Refund Policy

We want you to feel confident shopping with Olasia. If you are not completely satisfied with your purchase, we’re here to help.

Return Policy

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return, items must be:

• Unworn and unused
• In original condition
• With tags attached
• In original packaging

Please include your order number or proof of purchase when contacting us.

To request a return, please contact us at:

service@olasiaswim.com

Returns without prior authorization will not be accepted.

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Return Address

Returns should be sent to our authorized returns processing center:

Levi + US00067
9015 Knight Road
Houston, Texas 77054
United States
Phone: 346-407-9569

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Damaged or Incorrect Items

Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us within 7 days of receiving your package and we will make it right as quickly as possible.

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Non-Returnable Items

For hygiene reasons, worn swimwear cannot be returned.

The following items are also non-returnable:

• Final sale items
• Gift cards

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Exchanges

If you would like a different size or style, we recommend placing a new order after your return request has been approved.

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Refunds

Once your return is received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days.

Please note that your bank or credit card provider may require additional processing time.

If you have not received your refund within 15 business days after approval, please contact us at:

service@olasiaswim.com

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Important Notice

We do not charge any restocking fees for returned items.