Shipping policy

Shipping Policy

Thank you for shopping with Olasia.

We are committed to providing reliable shipping and a smooth delivery experience for all customers.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders are processed Monday through Friday, excluding holidays.

Shipping Time

Our products are shipped from our international fulfillment center in China.

Estimated delivery time to the United States is:

7–12 business days

Please note that delivery times are estimates and may vary depending on customs clearance, local carriers, weather conditions, or peak shopping seasons.

Shipping Fees

We currently offer free shipping on all orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Tracking updates may take several days to appear after shipment.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

Olasia is not responsible for orders delayed or lost due to incorrect shipping information provided at checkout.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact us at:

service@olasiaswim.com

We will do our best to assist you and work with the shipping carrier to resolve the issue.

Customs & Duties

All applicable customs duties and import taxes are covered by Olasia.

Customers will not be charged additional customs fees upon delivery.

If you have any questions regarding shipping, please contact us:

service@olasiaswim.com